How to start an IDD waiver provider in Massachusetts

Massachusetts requires a DDS licensure and certification (115 CMR 8.00) for DDS-funded residential, day, employment and remote supports services from Massachusetts Department of Developmental Services (DDS), Office of Quality Enhancement (OQE) to operate an IDD waiver provider.

License required

Yes

License

DDS licensure and certification (115 CMR 8.00) for DDS-funded residential, day, employment and remote supports services

Issuing agency

Massachusetts Department of Developmental Services (DDS), Office of Quality Enhancement (OQE)

Survey and inspection

OQE regional survey teams conduct licensure and certification surveys, with follow-up within 60 days where needed, mid-cycle reviews and targeted reviews.

Regulation

115 CMR 8.00 (Licensure and certification of providers); 115 CMR 7.00 (Standards for all services and supports)

1. Complete the DDS vendor registration and contracting process (required before any OQE review)
2. After contracting, OQE guides the provider through the licensing and certification process for its service type
3. Prepare for OQE licensure and certification surveys using the Licensure Tool and Certification Tool
4. For new homes, obtain site feasibility approval to occupy and meet safety plan (emergency evacuation) requirements

Program

MassHealth (Massachusetts Medicaid and CHIP)

Enrollment portal

MassHealth Provider Application Request Form (FFS) / MassHealth LTSS Provider Portal (LTSS programs); Provider Online Service Center (POSC) for enrolled providers and revalidation

Fiscal agent

MassHealth Provider Enrollment and Credentialing (PEC) unit, run with Maximus (contact pec@maximus.com); MassHealth does not name a separate fiscal agent on its enrollment pages

Application fee

MassHealth charges the fee ($750 for 2026) only to acute, chronic, psychiatric and semi-acute inpatient hospitals, ICF-MR state schools and skilled nursing facilities not in Medicare, unless already paid to Medicare or another state. It is paid online (no paper checks), is non-refundable, and the payment confirmation goes with the application. Federal rule (42 CFR 455.460): the state must collect the CMS application fee from institutional providers that are newly enrolling or re-enrolling; individual physicians and non-physician practitioners are exempt, as are providers already enrolled in (or that already paid the fee to) Medicare or another state's Medicaid/CHIP. CMS set the fee at $750 for calendar year 2026.

Fingerprinting

MassHealth's high-risk types include adult foster care and group adult foster care providers, and newly enrolling continuous skilled nursing agencies, DME, home health, hospice, nursing facility, orthotics, oxygen/respiratory and prosthetics providers, plus any provider meeting federal high-risk criteria. These providers and their 5%+ owners get local and national fingerprint checks after MassHealth notifies them. Federal rule (42 CFR 455.434, 455.450(c)): providers the state places in the 'high' categorical risk level, and anyone owning 5% or more of such a provider, must submit fingerprints for a criminal background check.

Site visit

MassHealth's moderate-risk types (for example, those same agencies once enrolled, independent labs, IDTFs, mental health centers, physical therapists and ambulance providers) may get unannounced site visits from Medicare, MassHealth or both. MassHealth also has CMS-approved enrollment moratoria on new adult foster care (extended July 17, 2026) and adult day health (from May 19, 2026) agencies. Federal rule (42 CFR 455.432, 455.450(b)-(c)): the state must do site visits before and after enrollment for providers in the 'moderate' or 'high' risk levels, and any enrolled provider must allow unannounced on-site inspections.

Revalidation

MassHealth contacts providers when revalidation is due; providers then have 45 days to finish in the POSC, including an online attestation and, for non-Medicare providers, a Federally Required Disclosures Form. Providers that do not finish face sanctions or termination. Federal rule (42 CFR 455.414): every enrolled provider must be revalidated at least once every 5 years.

Full Massachusetts Medicaid enrollment guide →

CON program

Yes

Program

Determination of Need (DoN)

Agency

Massachusetts Department of Public Health, Determination of Need Program

Services covered

• hospitals and clinics
• long-term care facilities, nursing homes, rest homes and charitable homes for the aged
• clinical laboratories
• publicly supported institutions for persons with developmental disabilities or mental illness
• substantial capital expenditures and substantial changes in service
• innovative services and new technology outside a health care facility
• acquisition of existing health care facilities (notice; DoN required if services or beds change)

Massachusetts certificate of need details →

Model

hybrid

State vendor

Sandata (agency-based services); Tempus (fiscal intermediary for the consumer-directed PCA program)

Services in scope

• personal care
• home health
• adult foster care
• certain HCBS waiver services

Alternate EVV allowed

Yes

Program

https://www.mass.gov/info-details/electronic-visit-verification-evv

Massachusetts EVV requirements →

State minimum wage

$15.00 an hour

Effective

2023-01-01

Scheduled increases

No scheduled change found in the official sources reviewed.

Rate pass-through

FY2026 budget line 1599-6903 (Chapter 257 reserve): any human service provider receiving Chapter 257 revenue must use at least 75% of those funds on pay for direct care, front-line and clinical staff; home care workers are eligible, with preference for staff earning under $20/hour.

HCBS 80/20 rule

Federal baseline: 42 CFR 441.302(k) requires the state to show that each provider spends at least 80% of Medicaid payments for homemaker, home health aide and personal care services under 1915(c) waivers on direct care worker pay and benefits. Compliance starts 2030-07-09 (for managed care, the first rating period starting on or after that date); annual payment-adequacy reporting under 441.311(e) starts 2028-07-09. A state may set a lower share for state-defined small providers and exempt providers facing hardship, each only through a public notice-and-comment process. The eCFR text has not changed since 2024-07-09. No state-published 80/20 implementation step (small-provider criteria, hardship exemption or reporting guidance) was found for this state in the official sources reviewed.

Intellectual/developmental disability residential facilities — active organization NPIs (NPPES)

66 (as of Sep 13, 2026)

Total Medicaid and CHIP enrollment (latest reported month)

1,525,312 (as of Jun 1, 2026)

All Massachusetts IDD / waiver Medicaid rates, ranked →

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• Acquired Brain Injury with Residential Habilitation (ABI – RH) Waiver (1915(c))
• Adult Supports Waiver (1915(c))
• Children's Autism Spectrum Disorder Waiver (1915(c))
• Community Living Waiver (1915(c))
• Frail Elder Waiver (1915(c))
• Intensive Supports Waiver (1915(c))
• MFP Community Living (MFP – CL) Waiver (1915(c))
• MFP Residential Supports (MFP – RS) Waiver (1915(c))
• Traumatic Brain Injury (TBI) Waiver (1915(c))

Massachusetts waivers and waiting lists →