Skip to content
EVV · North Carolina

North Carolina EVV requirements

North Carolina uses a hybrid EVV model with Sandata (NC Medicaid Direct, free solution and aggregator); HHAeXchange or CareBridge offered free by health plans as the state vendor. Providers may use their own (alternate) EVV system if it meets state requirements.

Verified Oct 6, 2026Sources: official state and federal agencies

Model
hybrid
State vendor
Sandata (NC Medicaid Direct, free solution and aggregator); HHAeXchange or CareBridge offered free by health plans
On this page
Electronic visit verification

North Carolina EVV at a glance

North Carolina uses a hybrid EVV model with Sandata (NC Medicaid Direct, free solution and aggregator); HHAeXchange or CareBridge offered free by health plans as the state vendor. Providers may use their own (alternate) EVV system if it meets state requirements.

Model
hybrid
State vendor
Sandata (NC Medicaid Direct, free solution and aggregator); HHAeXchange or CareBridge offered free by health plans
Services in scope
  • personal care
  • CAP/C
  • CAP/DA
  • Innovations and TBI waiver services
  • home health
Personal care: in effect since
Jan 1, 2021
Alternate EVV allowed
Yes
FAQ

Frequently asked questions

What EVV system does North Carolina Medicaid use?

North Carolina uses a hybrid EVV model with Sandata (NC Medicaid Direct, free solution and aggregator); HHAeXchange or CareBridge offered free by health plans as the state vendor. Providers may use their own (alternate) EVV system if it meets state requirements.